IDENTIFY TWO OR THREE CONTRACTORS
Although qualified contractors use advertising, some of the best sources for referrals are real estate agents, insurance agents, and neighbors/ friends. Although helpful, referrals provided by the contractor will only include reviews that are favorable. A contractor that uses billboards, television commercials and large ads may not be the best choice. It only means the contractor has spent a lot of money on advertising which ultimately, that cost will be included in the price.
SEARCH FOR THE CONTRACTOR ON THE INTERNET
After obtaining a list of potential contractors, search for the contractor on the internet. If you find a large number of complaints you should exclude that contractor.
SEE IF THEY HAVE AN OFFICE LOCATION
Most qualified professional roofing contractors have an office location. Beware, after a hail storm some “Storm Chasers” will set up a temporary office and represent their company as a local contractor. Avoid using “out of state” contractors. If your roof has a problem, it very unlikely they will return to honor the warranty.
MAKE SURE YOU GET DOCUMENTATION
When you meet with each contractor, insist they provide you with documentation of workers compensation insurance, general liability insurance, registration with the Construction Industry Board of Oklahoma and a contractor’s license for the town where the project is located. Make sure the coverage for each is in effect through the duration of the job.
RESEARCH AND REVIEW YOUR CHOICE OF SHINGLES
There are many shingle manufacturers each has several types of products to choose from. All the choices of shingles and materials can be confusing. The contractor should explain the differences and provide you with the specifications from the manufacturer for all the materials included in the estimate.
GET A DETAILED ESTIMATE
The contractor should provide you with a professional, detailed estimate. All items should be listed. The shingle manufacturer, the color of the shingle, the type of underlayment, the type of starter and ridge and any flashing to be replaced should be listed. Tear off, waste disposal and clean up should also be listed on the estimate. Any additional work should also be detailed such as guttering, siding, etc. Items that may result in additional costs (such as decking repair) should have a unit price outlined in the estimate for each unknown cost.
WATCH YOUR DEDUCTABLE
Beware, there are some contractors that promise to waive or absorb your insurance deductible. Often, that will include you participating in insurance fraud[, which is a class one felony.]
REVIEW ALL PRICING
Deposits are often required. Deposits should be in the range of 10% of the contract amount. The contract should have detailed terms of payment. Never pay for a job in full before the work is completed to your satisfaction.
THE MOST IMPORTANT FACTOR IS YOUR CONFIDENCE IN THE CONTRACTOR TO COMPLETE THE PROJECT PROFESSIONALLY AND HONOR THE WARRANTY PROVIDED.